Returns & Refunds

Because our products are made to order, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, color preference, or change-of-mind purchases.

Each item is printed specifically for your order by our fulfillment partner, a Print-On-Demand vendor. Please review product descriptions, sizing charts, colors, and order details carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of receiving your order so we can make it right.

Please email us at hello@parkprovisions.store with:

• Your order number

• A brief description of the issue

• Clear photos of the product and packaging, if applicable

If the issue is confirmed, we will work with our fulfillment partner to provide a replacement or refund.

Lost Packages

If your package appears to be lost in transit, please contact us within 30 days of the estimated delivery date. We will review the order status and work with our fulfillment partner to determine the best resolution.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. If an order is returned due to an incorrect or incomplete address, we may be able to reship it, but additional shipping costs may apply.

Size Exchanges

Since each item is made to order, we are unable to offer free size exchanges. Please review the size chart before purchasing. If you have any questions about sizing before ordering, feel free to contact us.

How to Contact Us

For any order issue, please contact us at:

hello@parkprovisions.store

Please include your order number so we can assist you as quickly as possible.